What is my PantherSoft ID?

The University provides a 7 digit identification number, known as the Panther ID, to each student. Once you apply to the University you will be automatically assigned your Panther ID.
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How do I get my Panther ID?

You can get your Panther ID online by going to the MyFIU webpage, http://my.fiu.edu, and clicking on the Panther ID Look Up link. All you need to do is input the required information as it appears in your University records. If your Panther ID does not come up, you can call the Office of the Registrar at 305-348-2320.
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What is my password to log in to the System?

Your initial password to log in to PantherSoft the first time is your date of birth in the MMDDYYYY format. For example, September 15, 1980 would be 09151980.
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I tried logging in but the message "Invalid Username/Password" comes up. What should I do?

If you are receiving this message and you have logged into PantherSoft before, please use the Forgot Password link on the login screen. Once you input the correct information, your password will be reset. If you're unable to do this or if this is your first time logging into PantherSoft, please call the UTS Support Center at 305-348-2284.
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How can I get an override into a class?

The process of getting an override into classes is different in PantherSoft. You will need to get a permission number from your professor or the department. Then, you will need to input this number online in PantherSoft. For more information on how to input this number online, please visit the online tutorials available at: http://panthersoft.fiu.edu/studnt_tutorials.htm.
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How do I search for classes?

If you're not sure how to search for classes, please refer to the online tutorials available at: http://panthersoft.fiu.edu/studnt_tutorials.htm
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How do I check my financial aid?

To learn how to check your financial aid, please visit the website: https://my.fiu.edu. Once you log in, go to “Finances”.
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I'm trying to log into the System, but I keep getting the message "Page Cannot Be Displayed." What should I do?

If you are getting this message, please check your Internet connection to make sure it's not behind a firewall. If it is, then its configuration may be keeping you from accessing PantherSoft, which uses ports 8500 and 8510 rather than the standard port 80. To fix this, your firewall will need to be reconfigured to allow usage of ports 8500 and 8510. You can call 305-348-2284 for further assistance.
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Some of my personal information in PantherSoft is incorrect. What do I need to do to update it?

In order to change your personal information, such as your address, phone numbers or email you can do so on line. Visit the website: http://panthersoft.fiu.edu.You can also visit the Registrar's Office to have them update information such as your residency or citizenship. The Registrar's Office is located on the first floor of PC (Charles E. Perry Building). Please be aware that you may need to show proof for certain changes. Therefore, bring any necessary paperwork or documents to provide proof for the requested changes.
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When I log in, a message pops up stating that my session has terminated and it logs me off. What should I do?

It is easy to correct this error message that you may be receiving. For security reasons, the PantherSoft System is set to log a user off after 20 minutes of inactivity. When you log into the System, it automatically checks your computer’s date and time and compares it to the date and time on our server. If that time differs by more than 20 minutes, the System assumes that you have been logged on for too long and it automatically times you out or logs you off.

To correct this issue, click on the time that is displayed on the bottom right hand side of your computer. Make sure that the following is correct:

1. Date - Make sure your system is set to today's date
2. Time - Make sure your time is set correctly
3. Time Zone - Make sure your system is set to the correct time zone. If you are in Florida, it should be set to Eastern Time (GMT-05:00)
4. Clean your Internet Cache - While in Internet Explorer, click on Tools> Internet Options and click on the "Delete Files" and "Delete Cookies" button under the General tab.
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